Informal workers in Viet Nam, particularly those in high-risk industries such as transportation, construction, agriculture, fishing, and mining, face significant occupational hazards. App-based drivers, in particular, are exposed to constant risks from traffic accidents, robbery, and physical strain. With over one million app-based drivers in Viet Nam, most navigate dangerous roads daily without access to formal social protection. According to the International Labor Organization, nearly 3 million people died from work-related accidents and diseases in 2019, with 395 million workers sustaining non-fatal work injuries, highlighting the urgent need for improved worker protection.
To address this, the Government of Viet Nam has passed Decree No. 143/2024/ND-CP, effective from January 1, 2025, allowing self-employed workers, including app-based drivers, to participate in accident insurance voluntarily. This coverage will provide financial security for informal workers, including monthly or one-time allowances in cases of disability or diminished work capacity and coverage for recovery and rehabilitation periods following accident treatment.
The Happy Workforce Program offers solutions to support informal workers' access to social insurance through collaboration with businesses to implement state-of-the-art Social and Behavior Change Communication (SBCC) strategies. These strategies include interpersonal communications, AI, and interactive media to effectively raise awareness, facilitate enrolment, and guide workers through the claims process, ensuring they can fully benefit from the coverage.
For businesses, supporting informal workers in accessing this insurance can improve workforce stability, enhance employee loyalty, reduce legal liabilities related to workplace accidents, and demonstrate a commitment to corporate social responsibility by prioritizing workers' health and safety.
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